Refund Policy
Last updated: July 2026
We keep cancellations simple
If you cancel before we start grading your cards, we'll issue a full refund through Stripe to your original payment method.
Once grading has started
Once grading has started, the grading fee is not refundable.
Counterfeit cards
If we confirm a card is counterfeit, we will not grade it. Under our Terms of Service, we may confiscate and destroy confirmed counterfeits. Counterfeit submissions are not eligible for a refund.
Questions or cancellation requests
WhatsApp +60 11-2523 1291 with your submission number.
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