How can we help?
Packing guide, common questions, and direct contact.
Packing guide
Sleeve & semi-rigid holder
Penny sleeve each card, then insert into a Card Saver I or II. Avoid top loaders — they allow movement.
Sandwich & secure
Stack your sleeved cards and sandwich them between two pieces of cardboard. Secure with rubber bands or painter's tape.
Box & ship
Place the sandwich in a sturdy box with bubble wrap or packing paper. Do not use bubble mailers for high-value submissions.
Frequently asked
What is the turnaround time?+
Our standard turnaround is 3–4 weeks from the date we receive your submission. This does not include inbound or outbound shipping time.
How does insurance work?+
We insure all return shipments for the declared value. If a card is damaged while in our possession, we cover market value up to the declared amount, capped at RM 5,000 per card.
Do you grade thick cards?+
Yes, we grade cards up to 130pt thickness, including most patch and relic cards. Excessively thick cards may require a custom holder.
Is the pricing fixed?+
Yes. RM 49 flat rate for all cards. No value-based upcharges. For items declared above RM 5,000, please contact us before submitting.
Do you grade autographs?+
We grade card condition and authenticate manufacturer-issued autographs. We do not authenticate after-market (IP) autographs at this time.
Where do I ship my cards?+
MAG Grading Sdn. Bhd., Setiawangsa, Kuala Lumpur 54200, Malaysia. Include your order confirmation number inside the package.
Contact
Hours
Mon–Fri, 9am–6pm MYTAddress
MAG Grading Sdn. Bhd.Setiawangsa
Kuala Lumpur, 54200
Malaysia